Can I open the window by hand?

Hi,
Yes, you can open the window manually, it can be set in the app.

How does it work with Alexa? What are the commands you say? What if Alex only shows window as on?

Hi,

The commands is: Alexa, turn on XXX(the name should the same with name in the app); Also please check the opener is online and can be controlled by phone normally.

Is there enough room between a window and shutters to install an automatic sliding window opener? How many inches does the unit add in depth to a window? We really need some electric window openers, but love our wooden shutters too. Please let us know.

Hi,

Can you please take a picture for your window? We'll help you to check.
The window opener needs to be installed on the moving window, so there is no distance at all, here is a video you can refer to:
https://www.youtube.com/watch?v=TsCqeRQtEcI
And an installation video:
https://www.youtube.com/watch?v=44e4vXXVseI

Can speed be adjusted for faster operation ? I want an opener for fast food window

Hi John,

Do you need a sliding window opener? If it's the model OS101, you can adjust the speed on your phone. It can be smart controlled.

Best Regards,
Olidesmart

Will your ALEXA SMART CONTROL SLIDING WINDOW OPENER OS101 AUTOMATIC WINDOW SLIDER open a sash window, that is vertical installed of horizontal?

Hi, If it is a sash window, the window weight should be within 5kg, and there should not be too much resistance when the window is opening

I have been searching for a powered sliding window opener and this looks very promising. I have powered mini blinds inside the window next to frame of window. I think this would prohibit my installing the OS101 across the top also. Do you have a model that installs in the window track along the bottom?

Hi, the model OS101 can be installed at the bottom of the window, as long as there is space to install

Will the OS101 window opener work with the M-602H touch-free sensor?

No, OS101 window opener is plug-and-play and cannot be directly wired to switches or sensors. If you require switch control, recommend adding a compatible wireless wall switch.

Here is the link of the wall switch: https://www.olidesmart.com/collections/sliding-window-opener/products/os101?variant=40497220223019

Can this run off solar/battery? If so what specs are required?

No, this device cannot run on solar or battery power. It is designed to rnoperate using a power adapter and must be plugged directly into a rnstandard electrical outlet to function. If you have further questions orrn need assistance, feel free to reach out!

Where do you download the app? What is the app called? I can not find it in google play store on my android galaxy S23 Ultra.

Hi, the App is "Smart Life" or "Tuya Smart", you can find them in Google play store.

Does it work with Apple HomeKit app?

Hi, it not work with Apple HomeKit app, it works with "Smart Life" or "Tuya Smart" app.

Would it work with windows that slide up?

It may can not works with the slide up windows; That kind of windows have more resistance and this unit doesn't always drive it to move.

Will the pet RFID receiver work with this? Olide-504W

Yes, they can work together.

Is this slider available in black?

Yes, it's available in black.

Does this product have an app control that would allow me to open and close the window when I am away from home? Thanks.

Yes, you can control the windows via phone APP when you are away from home.

Does your sliding window opener open the window the full length or can I open it just enough to let the cat out(6 inches or so)

Hi,

You can set opening percentage in the APP, it doesn't have to be fully open.
You can refer to the manual on how to set: https://cdn.shopify.com/s/files/1/0018/5119/5427/files/OS101_smart_sliding_window_opener_instruction.pdf?v=1683257642

Looking for installation manual for OS701W (WIFI SMART HOUSEHOLD PET DOOR OPENER, APP CONTROL PATIO SLIDING DOOR OPERATOR WITH PET SENSOR COLLAR) I have the sensor install manual but which manual is for the actual unit And is there a pinch sensor with the unit to prevent door closing on my Dog??

Hi,
Here you can find the manual for CASA1 residential sliding door opener:
https://cdn.shopify.com/s/files/1/0018/5119/5427/files/Olide_residential_sliding_door_opener_CASA1_manual_c19e26a7-27bb-40c8-b728-bab2fdbdb744.pdf?v=1672756527

When a dog or someone stands on the doorway, the door will bounce to open; If you want be safer, you can also buy an anti-pinch sensor:
https://www.olidesmart.com/collections/sensor-for-automatic-door/products/automatic-entrance-pet-presence-sensor

Hello. Do you ship to Australia? Are your website prices in US dollars or AUD? Do you ship with an EU plug? Thank you.

Hi,
Yes, we can ship to Australia; And the price is in USD; There is only one type of plug with the sliding window opener -- the 2-pin plug shown in the picture.

I see that you have several standard lengths - but the customizable option is $999. Can I modify a standard size to a shorter size by myself, or do I have to pay $999 if I have a size that isn't an option? Also, my windows only have a very small area on the ends to screw into (about 3/4") and it is flimsy plastic. Is there an option to anchor the ends to the window sill inline with the unit - or is there an option to anchor them to the side of the window frame - at a 90 degree angle to the window? Do you provide a 24 volt power supply with these units, or do I need to provide my own power supply? It would be helpful if I could send you photos so that you can see what I am talking about.

Hi Dear,
You don't have to pay $999, we can customize it to your size. $999 just to let customers know that customization is possible, but just contact us. The window opener comes with a power supply, just plug it in.
Please send me your details at: sara@olideautodoor.com, then we can process the order.